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Adding a resolution and comments to a job

You can add a resolution and comments to a completed job, regardless of the success or error state. You can do this for a parent job and for subtasks in the job.

Procedure

Complete one of the following steps to add a resolution and comments to a job.

  1. From the Lenovo XClarity Administrator menu bar, click Monitor > Jobs, and click the Job Status tab to display the Jobs Status page.
  2. Click the link for the job in the Job column to display the job details.
  3. Click the Notes icon (Notes icon) to display the Notes dialog.

    From this dialog, you can see a history of all notes and resolutions that were added to the job. You can clear the history by clicking Clear All Records.

  4. Choose one of the following resolutions.
    • No Changes

    • Investigating

    • Resolved

    • Aborted

  5. Add a remark in the Note field.
  6. Click Apply.

    On the Job Status page, the resolution is displayed in the Status column for that job.