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Collecting service data for XClarity Management Hub

You can manually collect service data for Lenovo XClarity Management Hub and then save the information as an archive in tar.gz format to the local system. You can then send the service files to your preferred service provider to get assistance in resolving issues as they arise.

Before you begin

Ensure that web browser does not block pop-ups for the XClarity Management Hub website when downloading service data.

Procedure

To collect service data for XClarity Management Hub, complete the following steps.

  1. From the XClarity Management Hub menu bar, click the Administration (Administration icon) > Service and Support, and then click Service Data in the left navigation to display the Management Service Data card.

    Orchestrator Service Data card
  2. Click Save As to collect service data and save the archive to the local system.

After you finish

You can also perform these related actions.

  • Save one or more selected service-data archives to the local system from the Management Service Data card.by clicking the Save icon (Save As icon). If multiple files are selected, the files are compressed into a single .tar.gz file before downloading.
  • Delete one or more selected service-data archives that are no longer needed from the Management Service Data card by clicking the Delete icon (Delete icon), or delete all archives by clicking the Delete All icon (Delete All icon).