FQXST0358C : All PHYs are down for the specified disk channel. The system is degraded and is not fault tolerant because all disks are in a single-ported state.

All PHYs are down for the specified disk channel. The system is degraded and is not fault tolerant because all disks are in a single-ported state.

Severity

Critical

Serviceable

Yes

Automatically Notify Support

No

User Response

  1. Turn off the power for the controller enclosure, wait a few seconds, and turn it back on.
  2. If event 359 has been logged for the specified channel, indicating that the condition no longer exists, no further action is required.
  3. If the condition persists, this indicates a hardware problem in one of the controller modules or in the controller enclosure midplane. For help identifying which FRU to replace, see Resources for diagnosing and resolving problems on page 6.