Viewing active alerts

You can view a list of all active hardware and management alerts.

About this task

Note: Alerts for Lenovo Storage devices are presented only in English, even when the locale for Lenovo XClarity Administrator is set to another language. Use an external translation system to translate the messages manually, if needed.


Complete one of these procedures to view the active alerts.


From the Alerts page, you can perform the following actions:
  • Refresh the list of alerts by clicking the Refresh icon (Refresh icon).
    Tip: If new alerts are detected, the alerts log refreshes automatically every 30 seconds.
  • View information about a specific alert (including an explanation and user action) and about the device that is the source of the alert (such as the Universally Unique Identifier) by clicking the link in the Alert column. A dialog with information about the alert properties and details is displayed.
    Note: If the explanation and recovery actions for an alert are not displayed under the Details tab, go to Lenovo Flex System online documentation, and search for the alert ID (for example, FQXHMSE0004G). The website always provides the most up-to-date information.
  • By default, excluded alerts do not influence the health status of managed devices. You can allow excluded alerts to influence the health status of managed devices from the Alerts page by clicking the toggle to enable Excluded alerts influence health status for all devices.
  • You can set threshold preferences for raising an alert and event when a certain value, such as the life of an SSD in a ThinkSystem or ThinkServer server, exceeds a warning or critical level (see Setting threshold preferences for generating alerts and events).
  • Export the alerts log by clicking the Export as CSV icon (Export icon).
    Note: The timestamps in the exported log use the local time that is specified by the web browser.
  • Exclude specific alerts from all pages on which alerts are displayed (see Excluding alerts).
  • Narrow the list of alerts that are displayed on the current page:
    • Show or hide alerts of a specific severity by clicking the following icons:
      • Critical alerts icon (Critical status icon)
      • Warning alerts icon (Warning status icon)
      • Informational alerts icon (Informational icon)
    • Show only alerts from specific sources. You can choose one of the following options from the drop-down list:
      • All Alert Sources
      • Hardware Events
      • Management Events
      • Service Center Events
      • Customer Serviceable Events
      • Non-serviceable Events
    • Show only alerts with a specific date and time. You can choose one of the following options from the drop-down list:
      • All Dates
      • Previous two hours
      • Previous 24 hours
      • Past Week
      • Past Month
    • List only alerts that contain specific text by entering the text in the Filter field.
    • Sort the alerts by column by clicking a column heading.