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Unable to update remote mirror

The storage array's world-wide identifier has changed and the storage array was unable to notify a mirroed pair's remote storage array of the change.

Important

  • If the mirrored pair shown in the Details area is a synchronous mirrored pair, writing data to the primary volume of the mirrored pair will result in the mirrored pair becoming unsynchronized.

  • A storage array's world-wide identifier can change if the controller shelf is replaced or if both controllers are replaced while the power to the controller shelf is off.

Recovery Steps​

  1. Are any other problems being reported in the Problems area?

    • If yes, fix the reported problems, and then go to step 2.

    • If no, go to step 2.

  2. Save the storage array profile to aid in re-creating the current mirroring configuration.

    1. Go to Storage > Support Center.

    2. Select the Storage Array Profile link in the Launch detailed storage array information section and then save the profile to a file.

  3. Select the Save icon in the Recovery Guru to save the remaining steps to a file. These steps will no longer be accessible after you complete step 5 or 8.

  4. Does the storage array contain any asynchronous mirrored pairs?

    • If yes, go to step 5.

    • If no, go to step 8.

  5. Remove all asynchronous mirrored pairs from the storage array.

    1. Go to Storage > Synchronous Mirroring.

    2. Highlight one of the affected the mirrored pairs.

    3. Select Remove under Uncommon Tasks.

    4. Repeat for each mirrored pair on the storage array.

  6. Re-create the removed mirrored pairs using the information saved in step 2 by selecting Mirror Volume.

  7. Does the storage array contain any synchronous mirrored pairs?

    • If yes, go to step 8.

    • If no, go to step 10.

  8. Remove all synchronous mirrored pairs from the storage array.

    1. Go to Storage > Synchronous Mirroring.

    2. Highlight one of the affected the mirrored pairs.

    3. Select Remove under Uncommon Tasks.

    4. Repeat for each pair you want to remove.

  9. Re-create the removed mirrored pairs using the information saved in step 2 by selecting Mirror Volume.

  10. Select Recheck to ensure the problem has been resolved.