Recovery procedure not available

The details and recovery procedure for this problem are not provided. If the problem is hardware-related, you can go to Hardware to potentially help diagnose the problem. Please contact your Technical Support Engineer using the steps below to resolve this problem.

Recovery Steps

  1. Manually collect support data from the storage array.

    1. Go to Support > Support Center. Then, select the Diagnostics tab.

    2. Select the Collect Support Data link to save the support data to a file.

  2. Contact your Technical Support Engineer using the information in the upper right-corner of the Support Center.