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Drive failure impending

A drive is reporting errors that could cause the drive to fail.

Important

  • Correct this problem as soon as possible. If the drive fails, you may lose redundancy. If additional drives fail in the same disk pool or volume group, you may lose data.

  • Because this drive has not yet failed, its fault indicator light will not be turned on.

  • Make sure the replacement drive has a capacity equal to or greater than the drive you will remove.

  • You can replace the drive while the storage array is receiving I/O.

CAUTION
Electrostatic discharge can damage sensitive components

Always use proper antistatic protection when handling components. Touch the components without using a proper ground may damage the equipment.

Recovery Steps​

  1. Is the RAID level listed in the Details area RAID 0?

    • If yes, contact your Technical Support Engineer.

    • If no, go to step 2.

  2. Verify there are no operations in progress for any volumes associated with the affected drive.

    • Go to Home and select the View Operations in Progress link.

    • If an operation is in progress for any volumes associated with the affected drive, wait until the operation is finished before continuing.

    • Select Recheck to ensure no other problems are being reported.

  3. Physically replace the affected drive.

    • Go to Hardware.

    • Highlight the drive listed in the Details area.

    • Select Fail to fail the drive, making sure to uncheck the Copy contents of drive before failing checkbox.

    • Remove the failed drive (its fault indicator light should be on).

    • Wait 30 seconds.

    • Insert the new drive. Its fault indicator light may be lit for a short time (one minute or less).

  4. Select Recheck to ensure the problem has been resolved.