Drive locked – multiple drive security keys required

At least two drive security key identifiers do not match the storage array's security key identifier.

CAUTION:
Electrostatic discharge can damage sensitive components

Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Recovery Steps

  1. Manually collect support data from the storage array.

    1. Go to Support > Support Center. Then, select the Diagnostics tab.

    2. Select the Collect Support Data link to save the support data to a file.

  2. Contact your Technical Support Engineer using the information in the upper right-corner of the Support Center.