Drive security key mismatch

The security key used by the Drive Security feature is not consistent between the storage array's controllers. This problem occurs when a controller replacement has occurred and the storage array is unable to correct the inconsistency between the controllers.

Important: As the storage array is unable to determine the correct security key, any drives that are part of a security enabled pool or volume group will be locked as a result of this problem.

Recovery Steps

  1. Change the storage array's security key.

    1. Go to Settings > System.

    2. Select the Change Key link located in the Security key management section and change the storage array's security key.

  2. Select Recheck to ensure the problem has been resolved.