Impending drive failure (unassigned or standby hot spare)

A drive is reporting internal errors that could cause the drive to fail. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

CAUTION:
Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touch the components without using a proper ground may damage the equipment.
Important:
  • If the affected drive is an unassigned drive, it will not be available for volume configuration. If the affected drive is a Standby hot spare drive, it will not be available to take over for a failed drive.

  • Because the drive has not failed, its fault indicator light will not be turned on.

  • Make sure the replacement drive has a capacity equal to or greater than the drive you will remove.

  • You can replace the drive while the storage array is receiving I/O.

Recovery Steps

  1. Remove the affected drive.

    Note: The Service Action Allowed status in the Details area is always NO for this problem because the drive is not yet failed. In this situation, it is acceptable to remove the component even though the Service Action Allowed is NO.
  2. Wait 30 seconds, then insert the new drive. Its fault indicator light may be lit for a short time (one minute or less).

  3. Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.