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Key management client certificate invalid

CAUTION
Possible loss of data accessibility

If this problem is not resolved before any of the storage array's secured drives are power cycled, the drives will become locked and their data inaccessible until communication is restored between the storage array and key management server.

Recovery Steps​

  1. Complete and download a client certificate signing request (CSR).

    1. Go to Settings > Certificates. Then select the Key Management tab.

    2. Select Complete CSR to complete and download a client certificate signing request.

  2. Create and download a client certificate from the key management server using the downloaded csr file.

  3. Ensure the client certificate is available on your local host.

  4. Update the affected certificate by importing the new certificate.

    1. Go to Settings > Certificates. Then select the Key Management tab.

    2. Select Import and upload the new certificate.

  5. Perform a communication test between the storage array and key management server.

    1. Go to Settings > System.

    2. Select the Test Communication link in the Security Key Management section and test the connection between the storage array and the key management server.

    Did the communication test detect any problems?

    • If yes, fix the detected problem and then repeat step 5.

    • If no, go to step 6.

  6. Select Recheck to ensure the problem has been resolved.