Key management server certificate invalid

Possible loss of data accessibility

If this problem is not resolved before any of the storage array's secured drives are power cycled, the drives will become locked and their data inaccessible until communication is restored between the storage array and key management server.

Recovery Steps

  1. Obtain the server certificate for the key management server and ensure that it is available on your local host.

  2. Update the affected certificate by importing the new certificate.

    1. Go to Settings > Certificates. Then select the Key Management tab.

    2. Select Import to upload the new certificate.

  3. Perform a communication test between the storage array and key management server.

    1. Go to Settings > System.

    2. Select the Test Communication link in the Security Key Management section and test the connection between the storage array and the key management server.

    Did the communication test detect any problems?

    • If yes, fix the detected problem and then repeat step 3.

    • If no, go to step 4.

  4. Select Recheck to ensure the problem has been resolved.