Event and alert messages

You can use the following messages to help you solve problems that might occur when using Lenovo XClarity Administrator. The messages that Lenovo XClarity Administrator generates are listed in events or alerts log.

The following information is provided for each event message.
Event identifier
A string that uniquely identifies the event or class of events. This is a 12 character string in the following format:
FQXppnnxxxxc

where:

  • pp indicates the product where the event originate, as follows.
    • HM. Lenovo XClarity Administrator

    • RS. Lenovo RackSwitch devices

    • SP. Lenovo ThinkAgile and ThinkSystem devices

    • ST. Lenovo Storage devices

    • TS. Lenovo ThinkServer devices

    • XS. Lenovo XClarity Controller

  • nn identifies the component where the event originated. Lenovo XClarity Administrator events use the following component IDs. For component IDs for other devices, see your managed device documentation.
    • CP. Configuration patterns

    • CR. Virtual appliance

    • DI. Discovery and device management

    • DM. Data management

    • EM. Events and monitoring

    • FC. Operating-system deployment

    • JM. Jobs management

    • MI. Data migration

    • NM. Network management

    • RC. Remote Control

    • SE. Security

    • SP. Switch ports

    • SS. Service and support

    • ST. Storage management

    • TS. ThinkServer management

    • UP. Updates

    • CP. Configuration Patterns
    • CR. Virtual appliance
    • CN. Console
    • DM. Data management
    • EM. Events and monitoring
    • FC. Operating system deployment
    • SE. Security
    • SS. Service and support
    • UP. Updates
  • xxxx identifies the specific message.
  • c identifies the severity, as follows.
    • I. Informational. No action is required.

    • F. Warning. No action is required

    • G. Warning. Action can be deferred.

    • J. Error (minor). Immediate action is required

    • L. Error (major). Immediate action is required

    • M. Error (critical). Immediate action is required

    • N Error (fatal). Immediate action is required.

Arguments
A description of each substitution variable, such as [arg1] or [arg2], that is included in the event description.
Severity
An indication of the level of concern for the condition, as follows.
  • Informational. The event was recorded for audit purposes. This is usually a user action or a change of states that is normal behavior.
  • Warning. The event is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance.
  • Error. The event is a failure or critical condition that impairs service or an expected function.
Alert category
Alerts are grouped into categories, such as Audit -- User Action.
Serviceable
An indication of whether an action (either by you or by Lenovo Support) is required to correct the problem.
Automatically Notify Support
An indication of whether Lenovo XClarity Administrator automatically opens a service ticket and transfers diagnostic files to the Lenovo Support Center for this event if Call Home is configured and enabled.
User response
The actions to perform to solve the event.

Perform the steps in the order shown until the problem is solved. If the problem is not resolved after performing all recommended actions, contact Lenovo Support.