XClarity Administrator - Hardware events that automatically notify Support

Use these links to find information about all hardware events that generate a serviceable Call Home event. If Call Home is configured and enabled, Lenovo XClarity Administrator automatically notifies Support when a serviceable event occurs.

Chassis

Carrier-Grade Chassis Type 7385
Enterprise Chassis Types 7893, 8721, and 8724

Servers and appliances

Converged HX Series appliances

Flex System servers

x220 Types 2585 and 7906
x222 Types 2589 and 7916
x240 Types 2588 and 7162
x240 Types 7863, 8737, 8738, and 8956
x240 M5 Types 2591 and 9532
x280/x480/x880 X6 Types 4258 and 7196
x280 X6, x480 x6, and x880 X6 Types 4259 and 7903
x440 Types 2590 and 7167
x440 Types 2584 and 7917

NeXtScale servers

nx360 M4Type 5455
nx360 M5 Type 5465

System x servers

ThinkAgile servers

HX1020 (7D1Z, 7D2T)
HX1021 (7D20, 7D29) - based on SE350 (7Z46, 7Z47)
HX1220 (7Z06) - based on ST550 (7X09, 7X10)
HX1221 Certified (7Z07) - based on ST550 (7X09, 7X10)
HX1320 (7X83) - based on SR630 (7X01, 7X02)
HX1321 Certified (7Y89,7Z04) - based on SR630 (7X01, 7X02)
HX1520-R (7X84) - based on SR650 (7X05, 7X06)
HX1521-R Certified (7Y90,7Z05) - based on SR650 (7X05, 7X06)
HX2320 (7X83) - based on SR630 (7X01, 7X02)
HX2320-E (7X83) - based on SR630 (7X01, 7X02)
HX2321 (7Z04, 7Y89) - based on SR630 (7X01, 7X02)
HX2520-R (7X84) - based on SR650 (7X05, 7X06)
HX2720-E (7X82) - based on SD530 (7X21)
HX3320 (7X83) - based on SR630 (7X01, 7X02)
HX3321 Certified (7Y89,7Z04) - based on SR630 (7X01, 7X02)
HX3520-G (7X84) - based on SR650 (7X05, 7X06)
HX3521-G (7Y90,7Z05) - based on SR650 (7X05, 7X06)
HX3720 (7X82) - based on SD530 (7X21)
HX3721 Certified (7Y88,7Z03) - based on SD530 (7X21)
HX5520 (7X84) - based on SR650 (7X05, 7X06)
HX5520-C (7X84) - based on SR650 (7X05, 7X06)
HX5521 Certified (7Y90,7Z05) - based on SR650 (7X05, 7X06)
HX5521-C Certified (7Y90,7Z05) - based on SR650 (7X05, 7X06)
HX7321-N Certified (7Y89,7Z04) - based on SR630 (7X01, 7X02)
HX7520 (7X84) - based on SR650 (7X05, 7X06)
HX7521 Certified (7Y90,7Z05) - based on SR650 (7X05, 7X06)
HX7521-N Certified (7Y90,7Z05) - based on SR630 (7X01, 7X02)
HX7721-N Certified (7Y88,7Z03) - based on SD530 (7X21)
HX7820 (7Y95,7Z08) - based on SR650 (7X05, 7X06)
HX7821 (7Y96,7Z09) - based on SR650 (7X05, 7X06)
MX Certified (7Z20) - based on SR650 (7X05, 7X06)
MX1020 Edge Appliance (7D5S, 7D5T) - based on SE350 (7Z46, 7Z47)
MX1021 (7D1B) - based on SE350 (7Z46, 7Z47)
MX3520-H Hybrid Appliance (7D5R) - based on SR650 (7X05, 7X06)
MX3520-F All-flash Appliance (7D5R) - based on SR650 (7X05, 7X06)
SXM4200 (7Y34) - based on x3650 M5 Type 8871
SXM4400 (7Y34) - based on SR650 (7X05, 7X06)
SXM6200 (7Y34) - based on x3650 M5 Type 8871
SXM6400 (7Y34) - based on SR650 (7X05, 7X06)
VX 1U Certified (7Y93) - based on SR630 (7X01, 7X02)
VX 2U Certified (7Y94 - based on SR650 (7X05, 7X06)
VX 2U4N Certified (7Y92) - based on SD530 (7X21)
VX1320 Certified (7Z58) – based on SR650 (7X05, 7X06)
VX2320 (7Y93) - based on SR630 (7X01, 7X02)
VX3310 (7Y13) - based on SR630 (7X01, 7X02)
VX3320 (7Y93) - based on SR630 (7X01, 7X02)
VX3510-G (7Y14) - based on SR650 (7X05, 7X06)
VX3520-G (7Y94) - based on SR650 (7X05, 7X06)
VX3720 (7Y92) - based on SD530 (7X21)
VX3720-N (7Y93) - based on SR630 (7X01, 7X02)
VX5520 (7Y94) - based on SR650 (7X05, 7X06)
VX7510 (7Y14) - based on SR650 (7X05, 7X06)
VX7520 (7Y94) - based on SR650 (7X05, 7X06)
VX7820 (7Z12, 7Z13, 7Z14)

ThinkServer servers

ThinkServer servers

ThinkSystem servers and compute nodes

Storage

Switches

RackSwitch and Flex System switches