Some functions of Lenovo XClarity Administrator, including management server updates, firmware updates, service and support, require access to the Internet. If you have firewalls in your network, configure the firewalls to enable XClarity Administrator management server to perform these operations. If the management server does not have direct access to the Internet, configure XClarity Administrator to use a proxy server.
Ensure that the following DNS names and ports are open on the firewall.
| DNS name | IPv4 address | IPv6 address | Ports | Protocols |
|---|---|---|---|---|
| Get service bulletins and download files (management-server updates, firmware updates, UpdateXpress System Packs (OS device drivers), and repository packs) | ||||
| datacentersupport.lenovo.com | N/A | N/A | 443 and 80 | https |
| download.lenovo.com | N/A | N/A | 443 and 80 | https |
| filedownload.lenovo.com | N/A | N/A | 443 and 80 | https |
| support.lenovo.com | N/A | N/A | 443 and 80 | https and http |
| supportapi.lenovo.com | N/A | N/A | 443 and 80 | https |
| Download firmware (Flex System x220, x222, x240, x280 X6, x440, x480 X6, x880 X6, some Flex switches, and first-generation CMMs only) | ||||
| www.ibm.com | 129.42.56.216, 129.42.58.216, 129.42.60.216, 129.42.160.51, 207.25.252.197 | N/A | 443 and 80 | https and http |
| www-03.ibm.com | 204.146.30.17 | N/A | 443 and 80 | https and http |
| download3.boulder.ibm.com | 170.225.15.76 | N/A | 443 and 80 | https and http |
| download3.mul.ie.ibm.com | 129.35.224.114 | N/A | 443 and 80 | https and http |
| download4.boulder.ibm.com | 170.225.15.107 | N/A | 443 and 80 | https and http |
| download4.mul.ie.ibm.com | 129.35.224.107 | N/A | 443 and 80 | https and http |
| delivery04-bld.dhe.ibm.com | 170.225.15.104, 129.35.224.104 | N/A | 443 and 80 | https and http |
| delivery04-mul.dhe.ibm.com | 129.35.224.115, 170.225.15.115 | N/A | 443 and 80 | https and http |
| delivery04.dhe.ibm.com | 129.35.224.105, 170.225.15.105 | N/A | 443 and 80 | https and http |
| Send service data to Lenovo Support (Call Home) | ||||
| soaus.lenovo.com Note: Required for XClarity Administrator v2.7 and later.
|
3.222.8.29, 52.6.14.20 | N/A | 443 | https |
| soa.lenovo.com Note: Required for XClarity Administrator v2.3 – v2.6.
|
43.255.226.93 (China), 103.244.56.157 (EMEA), 103.30.234.166 (HongKong), 103.30.232.240 (USA) | N/A | 443 | https |
| logupload.lenovo.com/BLL/Logupload.ashx | N/A | N/A | 443 and 80 | https |
| esupport.ibm.com Note: Not required for XClarity Administrator v2.3 and later unless you want to retrieve status for
service tickets that were opened before you updated to v2.3.
|
129.42.56.189, 129.42.60.189, 129.42.54.189 | 2620:0:6C0:200:129:42:56:189, 2620:0:6C2:200:129:42:60:189, 2620:0:6C4:200:129:42:54:189 | 443 and 80 | https and http |
| www-945.ibm.com Note: Not required for XClarity Administrator v2.3 and later unless you want to retrieve status for
service tickets that were opened before you updated to v2.3.
|
129.42.26.224, 129.42.42.224, 129.42.50.224 | 2620:0:6C0:1::1000, 2620:0:6C2:1::1000, 2620:0:6C4:1::1000 | 443 and 80 | https and http |
| Send service data to the Lenovo Update Facility | ||||
| logupload.lenovo.com/BLL/Logupload.ashx | N/A | N/A | 443 and 80 | https |
| Retrieve warranty information | ||||
| ibase.lenovo.com (worldwide) | N/A | N/A | 443 and 80 | https and http |
| service.lenovo.com.cn (China only) | 114.247.140.212 (China only) | N/A | 83 | http |
| supportapi.lenovo.com | N/A | N/A | 443 and 80 | https and http |
If the management server does not have direct access to the Internet, ensure that the management server is configured to use an HTTP proxy server (see Configuring network access).
Ensure that the proxy server is set up to use basic authentication.
Ensure that the proxy server is set up as a non-terminating proxy.
Ensure that the proxy server is set up as a forwarding proxy.
Ensure that load balancers are configured to keep sessions with one proxy server and not switch between them.