Using remote control to manage ThinkSystem or ThinkAgile servers

From the Lenovo XClarity Administrator web interface, you can open a remote-control session to a managed ThinkSystem or ThinkAgile server as if you were at a local console. You can use the remote-control session to perform power operations and logically mount a local or network drive.

Before you begin

Encapsulation must be disabled on the server.

To open a remote-control session to a server, the server must be in the Online or Normal state. If a server has any other access state, the remote-control session cannot connect to the server. For more information about viewing the server status, see Viewing the details of a managed server.

Review the following considerations for ThinkSystem SR635 and SR655 servers.
  • Baseboard management controller firmware v2.94 or later is required.

  • Only multiple-user mode is supported; single-user mode is not supported.

  • Internet Explorer 11 is not supported.

  • You cannot power on or power off a server from a remote-control session.

About this task

You can launch a remote-control session to a single ThinkSystem or ThinkAgile server from XClarity Administrator.

For more information about using the remote console and media features, see your ThinkSystem or ThinkAgile server documentation.

Note: For the ThinkSystem and ThinkAgile servers, a Java Runtime Environment (JRE) with Java WebStart support is not required.


To open a remote-control session to a specific server, complete the following steps.

  1. From the XClarity Administrator menu bar, click Hardware > Servers. The Servers page is displayed with a tabular view of all managed servers (rack servers and compute nodes).

    You can sort the table columns to make it easier to find specific servers. In addition, you can select a system type from the All Systems drop-down list and enter text (such as a name or IP address) in the Filter field to further filter the servers that are displayed.

  2. Select the server to which you want to open a remote-control session.
  3. Click the Remote Control icon (Remote control icon).
  4. Accept any security warnings from your web browser.

After you finish

If the remote-control session does not open successfully, see Remote control issues.