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Using Ctrl, Alt, and Shift keys

Some operating systems intercept certain keys instead of passing them to the remote server. You can use the sticky key buttons to send keystrokes directly to the server that you are managing.

Procedure

To send a Ctrl or Alt key combinations, click Ctrl or Alt in the toolbar, place the cursor in the video session area, and press a key on the keyboard.

For example, to send a Ctrl+Alt+Del key combination, complete the following steps:
  1. Click Ctrl in the toolbar.
  2. Click Alt in the toolbar.
  3. Left-click anywhere inside the video session area.
  4. Press the Delete key on the keyboard.
Note
If mouse-capture mode is enabled, press the left Alt key to move the cursor outside of the video session area. Although mouse-capture mode is disabled by default, you can enable it from the Toolbar page (see Setting remote-control preferences).

When you click Ctrl, Alt, or Shift in the toolbar to make the key active, the key remains active until you press a keyboard key or click the button again.