Service privileges

These privileges provide permissions to define support contacts for each managed device, collect and send service files to Lenovo Support, set up automatic notification to service providers when certain serviceable events occur on specific devices, view service-ticket status and warranty information, and collect and forward service data.

Privilege name Privilege description Default roles
lxc-ss-alter-backup-credentials Modify backup FFDC credentials lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr
lxc-ss-call-home Perform Call Home lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr
lxc-ss-change-service-recovery-password Change service recovery password lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr
lxc-ss-change-service-tickets Modify service tickets lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr
lxc-ss-remove-service-tickets Delete service tickets lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr
lxc-ss-run-service-forwarders Run service forwarders lxc-admin, lxc-hw-admin, lxc-supervisor, lxc-sysmgr