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Service privileges

These privileges provide permissions to define support contacts for each managed device, collect and send service files to Lenovo Support, set up automatic notification to service providers when certain serviceable events occur on specific devices, view service-ticket status and warranty information, and collect and forward service data.

Privilege namePrivilege descriptionDefault roles
lxc-ss-alter-backup-credentialsModify backup FFDC credentialslxc-admin, lxc-hw-admin, lxc-service-admin, lxc-supervisor
lxc-ss-call-homePerform Call Homelxc-admin, lxc-hw-admin, lxc-supervisor
lxc-ss-change-service-recovery-passwordChange service recovery passwordlxc-admin, lxc-hw-admin, lxc-supervisor
lxc-ss-change-service-ticketsModify service ticketslxc-admin, lxc-hw-admin, lxc-supervisor
lxc-ss-remove-service-ticketsDelete service ticketslxc-admin, lxc-hw-admin, lxc-supervisor
lxc-ss-run-service-forwardersRun service forwarderslxc-admin, lxc-hw-admin, lxc-supervisor