Recovering a ThinkSystem, Converged, NeXtScale, or System x M5 or M6 server that was not unmanaged correctly by resetting the management controller to factory defaults

You can recover ThinkSystem, Converged, NeXtScale, or System x M5 or M6 server management by resetting the baseboard management-controller (BMC) in the server to factory defaults.

Procedure

Complete the following steps to recover server management.

  1. If Encapsulation is enabled on the device, connect to the target management controller from a system that is configured to use the IP address of the failed XClarity Administrator virtual appliance.
  2. Reset the management controller to the factory defaults.
    1. Log in to the management controller web interface for the server using the recovery user account and password that you created before the server was managed by XClarity Administrator.
    2. Click the IMM Management tab.
    3. Click IMM Reset to factory defaults.
    4. Click OK to confirm the reset action.
    Important: After the BMC configuration is complete, the BMC is restarted. If this is a local server, your TCP/IP connection is broken and you must reconfigure the network interface to restore connectivity.
  3. Log on to the management controller web interface for the server again.
    Notes:
    • The BMC is initially configured to attempt to obtain an IP address from a DHCP server. If it cannot, it uses the static IPv4 address 192.168.70.125.
    • The IMMBMC is set initially with a user name of USERID and password of PASSW0RD (with a zero). This default user account has Supervisor access. Change this user name and password during your initial configuration for enhanced security.
  4. Reconfigure the network interface to restore connectivity. For more information, see the Integrated Management Module II online documentation.
  5. Manage the server using Lenovo XClarity Administrator.
    1. From the XClarity Administrator menu bar, click Hardware > Discover and Manage New Devices. The Discover and Manage page is displayed.
    2. Select Manual Input.
    3. Click Single System, enter the IP address of the server that you want to manage, and click OK.
    4. Specify the user ID and password for the authenticating to the server.
    5. Click Manage.

      A dialog is displayed that shows the progress of this management process. Monitor the progress to ensure that the process completes successfully.

    6. When the process is complete, click OK.
  6. If the server was configured using Configuration Patterns, re-activate the server profile that was assigned to the server.
    1. From the XClarity Administrator menu bar, click Provisioning > Server Profiles. The Configuration Patterns: Server Profiles page is displayed.
    2. Select the server profile, and click the Deactivate server profile icon (Deactivate profile icon).
    3. Click Power off the ITE to power off the server. When the server is powered back on, virtual address assignments revert back to the burned in defaults.
    4. Click Deactivate. The state of the profile changes to Inactive in the Profile Status column. Note: Servers retain their identification information (for example, hostname, IP address, virtual MAC address) when a profile is deactivated.
    5. Select the server profile again, and click the Activate server profile icon (Activate profile icon).
    6. Click Activate to activate the server profiles on the server. The state of the profile changes to Active in the Profile Status column.
  7. If a compliance policy was assigned to the server, reassign the compliance policy.
    1. From the XClarity Administrator menu bar, click Provisioning > Apply/Activate. The Firmware Updates: Apply/Activate page is displayed with a list of managed devices.
    2. Select the appropriate policy for the server from the drop-down menu in the Assigned Policy column.