XClarity Administrator window is blank after refreshing during backup

Lenovo XClarity Administrator is quiesced during the procedure to prevent data from being modified. If you refresh or close the XClarity Administrator window before the backup process completed and the management server is restarted, the XClarity Administrator window might appear blank if the management server is still in quiesced mode.

Procedure

Complete the following steps to resolve this issue.

  1. Refresh the page periodically to check if it loads.

  2. If the window remains blank after a considerable amount of time, restart the virtual machine.

  3. If it still does not load, manually delete /opt/lenovo/lxca/bin/QUIESCE_MODE_FLAG file.

    Note: This step requires root access. Contact Support before performing this step.
  4. Restart the XClarity Administrator virtual machine.