Cannot log in to the managed CMM directly

Use this information to troubleshoot issues when logging in to a managed CMM directly.

  1. Ensure that the password is correct and that the Caps Lock and Number Lock keys are not on.
  2. Ensure that the credentials match those stored on Lenovo XClarity Administrator. If the CMM is managed by XClarity Administrator, you cannot log in using local CMM accounts.

    For information about centralized and decentralized user management in XClarity Administrator, see Managing the authentication server.