Troubleshooting ThinkSystem DE Series storage devices
Use this information to troubleshoot issues with ThinkSystem
DE Series storage devices.
Mirror group role conflict
An asynchronous mirror group holds the same role (Primary or Secondary) on both this (local) storage array and the remote storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Battery expired
A battery has reached the end of its useful life. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Battery nearing expiration
A battery is nearing the end of its useful life. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Battery missing
A battery has been removed or is not present in the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Battery settings mismatch
A battery was inserted into a storage array that is configured to operate without batteries. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Cache data loss
Cache data on the storage array could not be recovered. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Insufficient cache backup device capacity
The cache backup device configuration does not match the cache memory configuration resulting in more cache memory capacity than cache backup device capacity. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Cache backup device in write-protect mode
A cache backup device is currently in write-protect (read-only) mode. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Cache memory mismatch
There is a mismatch in the cache memory for the storage array.
Consistency group snapshot image creation failed
A consistency group snapshot image creation operation was pending, and upon trying to start the creation process, the operation failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unknown component failure
A component on the controller has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unknown shared component failure
A component shared between both of the controllers in the storage array has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Volume copy operation failed
A volume copy operation has failed. This problem occurs when the amount of data written to the source volume during an online volume copy exceeds the amount of capacity in the copy operation's repository, or when there is a problem with either the source or target volume. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Corrupt VPD EEPROM
This problem is caused by a failed midplane or midplane element within a drive tray or a controller drive tray.
Controller diagnostics failed
A controller-initiated diagnostic detected a failed on-board I/O controller on one of the controllers in the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Controller mismatch
One of the controllers in this storage array is incompatible with the other controller. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Controller board identifier cannot be determined
The controller listed in the Details area cannot determine the board identifier for the alternate controller in this storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Degraded mirror group
An asynchronous mirror group is Degraded. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Degraded drawer
A drawer was set to a Degraded status. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Degraded drive channel
A drive channel status was set to Degraded because of excessive I/O errors or because a Technical Support Representative advised the storage array's administrator to set the drive channel status for diagnostic or other support reasons. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Individual drive – degraded path
The specified drive channel is experiencing intermittent errors along the path to a single or several drives. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Degraded volume
One or more drives have failed in a disk pool or volume group and the associated volumes have become degraded. The data on the volumes is still accessible; however, data may be lost if another drive in the same disk pool or volume group fails. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Controller diagnostic data collected
A controller was not able to process host I/O requests for an extended period of time (perhaps several minutes). This caused diagnostic data to be collected for both controllers and this problem to be reported. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Discrete lines diagnostic failure
A problem occurred during the Discrete Lines Diagnostics. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Disk pool capacity - critical threshold exceeded
A disk pool's used capacity has exceeded the critical threshold level. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Disk pool capacity - full
All of the disk pool's reserved capacity and free capacity has been used. If more drives fail in this disk pool, the volumes in the disk pool will be degraded and you will likely lose data. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Disk pool capacity - warning threshold exceeded
A disk pool's used capacity has exceeded the early notification warning threshold. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Insufficient disk pool memory
There is currently not enough memory for the disk pool configuration. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible drive due to older configuration database
A drive is incompatible for use in this storage array because it contains an older configuration database than what is supported by the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unsupported drive - protection information type
A Protection Information-formatted (PI) drive was inserted into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Drive trays not cabled correctly
There are drive trays in the storage array that are not cabled correctly because they have ESM canisters that must be cabled sequentially together. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unsupported drive capacity
The drive was locked out because it exceeds the capacity limit of 2 TB. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible drive interposer firmware
A drive is not supported by the storage array because the interposer firmware does not support a drive capacity greater than 2 TB. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
ESM configuration settings version mismatch
A drive tray in the storage array contains ESM canisters that are reporting different versions of configuration settings. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
ESM hardware type mismatch
A drive tray in the storage array contains ESM canisters with different hardware (such as a mixture of switched and non-switched ESMs or a SATA ESM and a Fibre Channel ESM). The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
ESM canister miswire
Two ESM canisters in the same drive tray are connected to the same Fibre Channel loop. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Enterprise security key manager - out of compliance
The Enterprise Security Key Manager Premium Feature is Out of Compliance. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed I2C bus
A failed midplane or midplane element within a drive tray or a controller drive tray has been detected. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Battery failed
A battery has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Cache backup device failed
A cache backup device has failed and you will need to replace it. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Dedicated mirror channel failed
A dedicated cache mirroring channel has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed drawer
A drawer has failed in a drive tray. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed drive
A drive in the storage array has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed SFP
A Small Form-factor Pluggable (SFP) transceiver on either the controller tray or the drive tray has failed, is inserted incorrectly, or the protocol type and/or maximum transmission speed do not match what is supported on the controller tray or drive tray. The Recovery Guru Details provides specific information you will need as you follow the recovery steps.
Failed host I/O card
A host I/O card in one of the controllers is not functioning properly. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed interconnect-battery canister
The interconnect-battery canister for this storage array has failed and must be replaced. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed mirrored pair
A mirrored pair within an asynchronous mirror group has failed.
Volume modification operation failed
A volume group has failed and cannot be repaired due to a modification operation failure. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot group or CG member volume failed
A snapshot group or consistency group (CG) member volume has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot volume failed
A snapshot volume has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed power supply
A power supply has failed and must be replaced. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed or degraded SAS port
A Serial Attached SCSI (SAS) port has failed or is in a degraded state. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Thin volume failed
A thin volume has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed volume
One or more volumes on the storage array have failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unrecoverable interrupted write
The process of recovering from an interrupted write has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Fibre channel trunking - incompatible ESM
The current cabling configuration supports Fibre Channel trunking; however the ESM listed in the Recovery Guru Details area does NOT support Fibre Channel trunking.
Fibre channel trunking miswire
The storage array contains an improper cabling configuration for Fibre Channel trunking. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Drive security key mismatch
The drive security key information does not match between the two controllers and the database on the drives. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Premium feature trial nearing non-compliant state
A premium feature trial evaluation is expiring in three days and expiration will cause the feature to be Out of Compliance. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Host switch card problem
The host switch card in one of the controllers is not functioning properly. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Impending drive failure (high data availability risk)
A drive is reporting internal errors that could cause the drive to fail. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Impending drive failure (unassigned or standby hot spare)
A drive is reporting internal errors that could cause the drive to fail. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Impending drive failure (medium data availability risk)
A drive is reporting internal errors that could cause the drive to fail. If this drive fails, the volumes in the disk pool or volume group will become degraded. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Impending drive failure (waiting for hot spare)
A drive is reporting internal errors that could cause the drive to fail. SANtricity has attempted to automatically copy the drive's contents as a safety precaution, but was unable to as there are currently no eligible standby hot spare drives to spare for the affected drive in the storage array.
Inactive host port identifier
The storage array associated a new host port identifier with a known host. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible drive alignment
The controller has detected a drive with a non-zero lowest aligned Logical Block Address (LBA) and has locked the drive out. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible SATA drive
A SATA drive is not supported by the storage array because it does not support SMART Command Transfer (SCT). The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incomplete volume group or disk pool
One or more drives are missing from a volume group or disk pool and there are NOT enough drives remaining for the volumes to continue servicing I/O. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Replaced drive - wrong type
A wrong type drive has been inserted into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Invalid drawer type
A drawer installed in the storage array is not the correct type of drawer for the enclosure. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Invalid host type
An attached host currently is assigned a host type that is invalid. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Invalid power supply
A power supply is not supported by the current enclosure. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Lost AC power
AC power to the storage array has been lost. The Uninterruptible Power Supply (UPS) is operating on battery power. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Synchronization recovery point lost
The synchronization recovery point for at least one mirrored pair within an asynchronous mirror group has been lost.
Maximum temperature exceeded
The maximum temperature of the tray has been exceeded. Either a fan has failed, an obstruction is blocking the air flow to or from the tray, or the temperature of the room is too high. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Dual primary volume conflict
The volumes in a mirror relationship are both in the primary role. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Dual secondary volume conflict
The volumes in a mirror relationship are both in the secondary role. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mirrored primary volume repository - full
All of the available repository capacity of a primary mirrored volume has been used. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mirrored secondary volume repository - full
All of the available repository capacity of a secondary mirrored volume has been used. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mirrored volume repository - threshold exceeded
A mirrored volume's repository capacity has exceeded the warning threshold. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mirror data unsynchronized
The data on the secondary volume is no longer synchronized with the primary volume. This occurs when the primary volume is unable to communicate with the secondary volume, or if the mirror repository volumes have failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Misconfigured tray
A tray area has been misconfigured. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mismatched midplane EEPROMs
There is a failed midplane or midplane element within a drive tray or a controller drive tray.
Missing or open drawer
A drawer has been opened or completely removed from a drive tray. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Missing drives lockdown
The storage array was locked down as the controller detected multiple missing drives from one of the array's dense enclosure drive trays. This can be caused by physically removing drives from a drive enclosure or a loss of power or communication to a drive tray or drawer.
Missing hot spare drive
A hot spare drive has been removed from the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Missing volume group or disk pool
The storage array has detected that all of the drives associated with a volume group or disk pool are missing. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Drive tray miswire – ESM interface type conflict
One or more drive channels are connected to one or more ESMs that are incompatible with each other. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mismatching security key identifiers
At least two drive security key identifiers do not match the storage array security key identifier. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Nominal temperature exceeded
The nominal temperature of the tray has been exceeded. Either a fan has failed, an obstruction is blocking the air flow to or from the tray, or the temperature of the room is too high. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Non-optimal SSD cache
An SSD cache on the storage array is non-optimal. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps
Drive - loss of path redundancy
A communication path with a drive has been lost. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Redundant power supplies required
Your controller/drive tray requires redundant power supplies, but only one power supply is present. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
Drive tray - loss of path redundancy
A tray with redundant drive loops (channels) has lost communication through one of its loops. The tray has only one loop available for I/O. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
NTP query failed
An NTP query to one of the controller's configured NTP servers has failed.
Orphaned mirror group
An asynchronous mirror group exists on this (local) storage array, but does not exist on the remote storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Orphaned mirrored volume
There is a volume in an asynchronous mirror group on this (local) storage array that is not mirrored with another volume on the remote storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Repository - full
All of the available repository capacity has been used for a snapshot group or consistency group member volume. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Repository - threshold exceeded
The used repository capacity has exceeded the warning threshold level for a snapshot group or consistency group member volume. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot image creation failed
A snapshot image creation operation was pending, and upon trying to start the creation process, the operation failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot image purged
A snapshot image was purged. This problem occurs when a snapshot group's repository becomes full and and the policy for the group is to purge the oldest snapshot images, or when the amount of data written to the source volume in an online copy operation exceeds the capacity of the copy operation's repository. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot image rollback paused
A snapshot image rollback operation is paused. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot volume repository - full
All of the snapshot volume's available repository capacity has been used. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Snapshot volume repository - threshold exceeded
A snapshot volume's repository capacity has exceeded the warning threshold level. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Failed or in-use hot spare legacy drive
A volume group has been inserted into the storage array and contains a drive that is either Failed or is an In-Use Hot Spare. The drive is considered a "legacy" drive by the storage array because the configuration information on the drive is an older revision. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Foreign drive has inconsistent configuration
A foreign drive considers itself to be a member of a native volume group. However, the volume group is optimal, and not currently missing any drives. A foreign drive is a drive that has been exported from this storage array or not yet completely imported into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Foreign Drive Refers to Native Drive
A foreign volume group considers a native drive to be a member of the foreign volume group. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Multiple Volume Groups Refer to Foreign Drive (Scenario 1)
A Contingent volume group considers a foreign drive to be a member of the volume group; however, the drive is a member of another volume group that is in a Contingent or Exported state. A foreign drive is a drive that has been exported from this storage array or not yet completely imported into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Multiple volume groups refer to foreign drive (scenario 2)
A Partially Complete volume group considers a foreign drive to be a member of the volume group; however, the drive is a member of a foreign volume group (a volume group that is in a Contingent or Exported state). A foreign drive is a drive that has been exported from this storage array or not yet completely imported into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Native volume group and foreign drive refer to each other
A Partially Complete Volume Group considers a foreign drive to be a member of the volume group and the foreign drive also considers itself a member of the Partially Complete Volume Group. A foreign drive is a drive that has been exported from this storage array or not yet completely imported into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Volume group cloned
The storage array is reporting that the same volume group is appearing more than once in the configuration.
Redundancy group not consistent
During a reconfiguration operation with Pre-Read Redundancy enabled, a data inconsistency was found. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Mirror communication error - unable to contact storage array
This storage array is able to communicate with the fabric to which it is connected, however it cannot communicate with the remote storage array that contains the remote volume in a mirror relationship.
Controller removed
A controller was removed from the controller tray. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Drawer removed
A drawer was removed from the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Removed ESM canister
An ESM canister has either been removed from the drive tray or is present but is being reported as removed because it is not seated correctly. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Removed interconnect-battery canister
The Interconnect-battery canister has been removed from your controller tray. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Removed power-fan canister
A power-fan canister has been removed from a tray in the storage array. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
Replaced drive - wrong type
A wrong type drive has been inserted into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Preservation capacity below threshold
There is no more capacity reserved for drive reconstruction in the event that the disk pool has another drive failure. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
SAS channel miswire
The storage array has detected that an improper connection exists between the two SAS drive channels - they have either been connected, either directly or indirectly, through an expander in an ESM. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
SAS host miswire
The storage array contains an improper connection between a HBA port and a SAS drive channel port. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
SAS loop miswire
The storage array has detected that an improper connection exists in the SAS drive channels, resulting in SAS ports being discovered more than one time on a single channel. This is considered an illegal configuration. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
SAS device miswire
The storage array contains an improper connection between two Serial Attached SCSI (SAS) ports. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
Unsupported SATA protocol connection
The controller is reporting an unsupported SATA protocol connection. This is likely due to a SATA drive being connected to a SAS connection without a SAS to SATA interposer. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible drive due to unsupported sector size
A drive is incompatible for use in this storage array because it is formatted with a sector size that is not supported by the storage array or by the drive tray that the drive was inserted into. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Security key needed
A failure occurred in a drive security feature and operation of a storage array.
Too many security key validation attempts
There were at least 20 unsuccessful, consecutive attempts to validate the security key for the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Configuration database adoption failed - multiple configuration databases detected
The storage array has failed to adopt the configuration database of one or more recently inserted drives because there are multiple configuration databases present among the drives inserted. In other words, the drives that were inserted into this storage array previously resided in multiple alternate storage arrays. This (the destination) storage array does not select a configuration database to adopt when there are multiple configuration databases present.
Configuration database adoption failed - RAID level not supported
The storage array has failed to adopt the configuration database of one or more recently inserted drives because of a reference to an unsupported RAID level within the configuration database. Due to the nature of the failure the Recovery Guru Details area does not provide specific information about the problem or the drives causing the problem.
Solid state disk - end of life
A Solid State Disk (SSD) drive is reporting that it has reached its end of life which could cause the drive to fail. If this drive fails, any associated volumes, disk pools and volume groups will become degraded and may lose data. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Power supply - no power input
Power to one of the power supplies has been lost. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Synchronization paused
An asynchronous mirror group was in the process of synchronizing data, however the synchronization process has been paused. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Synchronization suspended
An asynchronous mirror group was in the process of synchronizing data, however the synchronization process has been stopped.
Mirror group synchronization - threshold exceeded
The synchronization process of an asynchronous mirror group has exceeded the warning threshold. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Thermal shutdown
The maximum temperature of the drive tray has been exceeded. Either a fan has failed, an obstruction is blocking the airflow to the tray or from the tray, or the temperature of the room is too high. The Recovery Guru Details area provides specific information that you will need as you follow the recovery steps.
Thin volume repository - full
All of the thin volume's available repository capacity has been used. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Thin volume repository - threshold exceeded
A thin volume's repository capacity has exceeded the warning threshold level. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
ESM firmware mismatch
A drive tray in the storage array contains ESM canisters with different firmware versions. The software should resolve this mismatch problem by automatically synchronzing the firmware between the two ESMs. However, there are conditions which may cause the automatic synchronization to not occur. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Tray ID conflict
Two or more trays are using the same tray identification number. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Uncertified drive
An uncertified drive has been inserted into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Uncertified ESM canister
The storage array currently contains a drive tray in which one or both of the ESM canisters are uncertified.
Storage array component - loss of communication
One or both of the controllers in this storage array cannot communicate with the storage array component listed in the Details area. This problem typically occurs when a component is removed that the controllers need to gain information about other components. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unreadable sectors detected
Unreadable sectors have been detected on one or more volumes. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unreadable sectors log full
The Unreadable Sectors log have been filled to its maximum capacity. Until you clear some of the unreadable sectors, any newly detected unreadable sectors will not be logged. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unsupported cache memory size
A controller currently contains more total cache memory than the controller supports. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unsupported drive tray
Your storage array contains one or more unsupported drive trays. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Incompatible drive due to newer configuration database
A drive is incompatible for use in this storage array because it contains a newer configuration database than what is supported by the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Volume - hot spare in use
One or more drives have failed, and hot spare drives have automatically taken over for the failed drives. The data on the volumes is still accessible. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Unable to update remote mirror
A storage array world-wide identifier change occurred on this storage array and it was unable to establish a connection and notify a remote storage array with mirror relationships of the change. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.