Use this information to troubleshoot issues when setting
up an external authentication server.
- Ensure that the root distinguished name is correct.
- Ensure that the Lenovo XClarity Administrator user account is the member of at least one role group.
For information about role groups, see Creating a custom role group.
- Ensure that the XClarity Administrator role group matches at least one role group on the LDAP
server.
- If you are using preconfigured server addresses, ensure that the
IP address and port number of the server are correct.
- Ensure that the DNS configuration settings are correct.
- If you are using DNS to discover servers, ensure that the domain
name and forest name are correct.
- Ensure that the client distinguished name and password are correct
For information about setting up the external authentication
server, see
Setting up an external LDAP authentication server.