DELETE /callhome/endPointsPMR

Use this method to delete one or more service tickets that were generated by Call Home.

For service tickets that were generated by a support service other than Call Home, use DELETE /service/tickets/{record_id_list}.

Authentication

Authentication with user name and password is required.

Request URL

DELETE https://{management_server_IP}/callhome/endPointsPMR

Query parameters

Parameters Required / Optional Description
list={problem_record_UID> Required UID of one or more service tickets to be deleted, separated by a comma

To obtain a list of problem-record UIDs, use the GET /callhome/endPointsPMR method.

The following example deletes a list of service tickets.
GET https://192.0.2.0/events/callhome/endPointsPMR?list=USE0DSBNWWS,USE0DSBNXYZ

Request body

None

Response codes

Code Description Comments
200 OK The request completed successfully.
400 Bad Request A query parameter or request attribute is missing or not valid, or the operation is not supported. A descriptive error message is returned in the response body.
500 Internal Server Error An internal error occurred. A descriptive error message is returned in the response body.

Response body

Attributes Type Description
result String Results of the request. This can be one of the following values.
  • success. The request completed successfully.
  • failed. The request failed. A descriptive error message was returned.
  • warning. The request completed with a warning. A descriptive error message was returned.
messages Array of objects Information about one or more messages
  id String Message identifier of a returned message
  text String Message text associated with the message identifier
  explanation String Additional information to clarify the reason for the message
  recovery Array of objects Recovery information
    text String User actions that can be taken to recover from the event
    URL String Link to the help system for more information, if available
The following example is returned if the request is successful.
{
   "result": "success",
   "messages": [{
      "explanation": "",
      "id": "FQXHMSS1064I",
      "recovery": {
         "text": "",
         "url": ""
      },
      "text": "The specified service tickets have successfully been deleted."
   }]
}