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FQXPMUP0202M : Transfer the update package error. Failed to update the firmware

Transfer the update package error. Failed to update the firmware

Severity

Critical

Serviceable with log

No

Automatically Notify Support

No

User Action

1) Ensure the update package is undamaged and retry the update.\n2) Ensure proper connection to USB/network drive and retry the update.\n3) Restart BMC via BMC setting under uEFI setup on LXPM left panel.\n4) Perform AC reset if the error still exist.\nNote:\n When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system.\n5) Use other Lenovo tools to perform the update (ex. XClarity Administrator, XClarity Controller, or the OneCLI utility).\n6) If the error still occurs, contact service to support.