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Managing devices offline

If a device is not currently managed by a resource manager, you can use Lenovo XClarity Orchestrator to manage the devices in offline mode by importing a service-data archive that is associated with that device.

About this task

Only servers with IMM2 or XCC baseboard management controllers can be managed offline. These devices are identified in the web interface using the “Offline Managed” connectivity status.

You can perform the following actions on devices that are managed offline. All other actions are disabled.
  • View device inventory
  • Exclude alerts and events
  • Manage service data
  • Open service tickets in the Lenovo Support Center using Call Home, and manage those service tickets
  • Retrieve warranty information
  • Analytics functions to predict and analyze problems with those devices
Important
XClarity Orchestrator does not communicate with offline devices to retrieve up to date data.

Procedure

To manage offline devices, complete the following steps.

  1. From the Lenovo XClarity Orchestrator menu bar, click Resources (Resources icon) > Servers. The Servers page is displayed.
  2. Click the Import icon (Import icon) to import service-data archives.
  3. Drag and drop one or more service-data archives (in .gz, .tzz, or .tgz format) to the Import dialog, or click Browser to locate the archive.
  4. Optionally enable Add the server in the service data to the inventory for view only to manage the applicable server in offline-management mode (see Managing devices offline).
  5. Click Import to import and parse the archive. When parsing is complete, the Parse Status for the imported archive changes to “Parsed.”

    You can monitor the status of the import and parsing process from the jobs log (Monitoring jobs).

After you finish

You can unmanage a selected device that is managed offline by clicking the Unmanage icon (Delete Full Update Package icon).